Author Archives: Andrew Miklas

Introducing PagerDuty Webhooks: Better Alerting Through Extensibility

We’re thrilled to now deliver PagerDuty support for incident-based webhooks to all users. With webhooks generally available, we’re helping to enable a more real-time Web in PagerDuty so that devops teams can improve collaboration and incidence response through customizations to … Continue reading

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Posted in Announcements, Features | Tagged , , , , | 2 Comments

Ensuring the Call Goes Out—Every Time

A few weeks ago I had the privilege of speaking at Surge 2012 in Baltimore, MD. The audience were of those whose focus was on better scaling their infrastructure to be prepared for the worse case scenario, as well as seeking … Continue reading

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Posted in Best Practices, Events | Tagged , , , | Leave a comment

Outage Post-Mortem

As you may already know, PagerDuty suffered an outage of 30 minutes yesterday, followed by a period of increased alert delivery times.  We’re taking the downtime very seriously, especially considering that it overlapped with downtime many of our customers were facing. … Continue reading

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Posted in Announcements | 1 Comment

Load Balancers need static IPs!

We’ve been hosting PagerDuty on AWS for about the last year. One of the biggest draws to the platform for us was the promise of ready-built components — on AWS there’s no need to run your own redundant DB setup or load balancer, … Continue reading

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Posted in Blog | 9 Comments

3 Major New Features – Part 3: PagerDuty & Cloudkick Partnership

We’re pleased to announce that Cloudkick is the first monitoring tool to include out-of-the-box integration capability with PagerDuty. Continue reading

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3 Major New Features – Part 2: The Nagios -> PagerDuty API

Announcing Nagios plugin for PagerDuty. Continue reading

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Posted in Announcements, Features | 3 Comments

Assorted New Features

Set of new features to improve PagerDuty. Continue reading

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New Feature: Reports

Announcing Reports. Continue reading

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Posted in Announcements | 2 Comments

New PagerDuty Feature: Alarm Groups

Announcing alarm groups. Continue reading

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Posted in Announcements, Features | 2 Comments

First Post!!1!

Our first post. Continue reading

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Posted in Blog | 2 Comments