Author Archives: Dave

Not breaking your Google Analytics (like a pro)

As a general rule, whatever percentage you think your test coverage is, it isn’t. Whatever amount of the known surface area you’re covering, there’s going to be an exciting swath of things you didn’t realize that you need to test. … Continue reading

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We have a mobile site

We’re an engineering-heavy organization, but recently we’ve taken on a critical mass of design passion in the organization and hopefully it’s starting to show. Simon built out a mobile site to facilitate acknowledging and resolving alerts from your phone: Now … Continue reading

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Short emails for your pager

Our company literally grew out of our founders’ frustration at being on pager duty, where the person on-call would physically carry a pager — so pagers have always been floating around the PagerDuty universe. For a while now, we’ve had … Continue reading

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SCALE 10X, Linux in Southern California

One of our goals this year is to attend more conferences outside of San Francisco, and after the Southern California Linux Expo in Los Angeles, I think it’s the right call. We’re a nerdy bunch, and we definitely felt in … Continue reading

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What monitoring tools do you use?

We support any monitoring tool that can send an email or make a JSON call, but we support tighter integration with some than others. We recently got our hands on a brilliant systems programmer and we’d like to have him … Continue reading

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Team building with facial hair

One of the best things about growing our team at PagerDuty is that we have critical mass for things like Movember (it’s also an impressive comment on the state of remote working that Ian has managed to police our faces … Continue reading

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With a little inline help from my friends

We are absolutely spoiled in terms the technical competence of our users, so sometimes it’s difficult for us to imagine that anyone would need help inside our product. But now, thanks to the work our support team has been doing … Continue reading

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Using Loggly and PagerDuty for threshold alerting

Loggly has a great blog post up about using alert birds to trigger PagerDuty alerts in response to heuristics on your logs: “..in the example above, if my web servers are spewing 500 exceptions, I want my ops folks to … Continue reading

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iCal Integration and Hand-off Notification

Our new calendar is getting its final touches and will add iCal integration to your profile page — if you’d like to get in on the beta, let us know at support@pagerduty.com (I forgot to mention it was still in … Continue reading

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