Category Archives: Announcements

New! Automatically Resolve Email Incidents with Email Parsing

Our newest feature, Email Parsing, enables you to automatically resolve incidents from your email integrations. With this feature, you can now automatically resolve email incidents, and you can add custom text from the emails into the incident. This helps keep … Continue reading

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PagerDuty + App Hub

Making it even easier to deliver great customer experiences Customer communication is a key part of successful incident response. We’re excited to be a part of the new App Hub to make it even easier for customer support teams … Continue reading

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Fostering Diversity in Tech with an Online Community Policy

PagerDuty has a social media policy. Here’s how we developed it, and why. Shortcut to our Community Policy: At PagerDuty, we’re committed to promoting diversity in technology and fostering innovation from all people, regardless of what might make them unique … Continue reading

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Super Charge Data Infrastructure Automation with SaltStack and PagerDuty

Welcome, SaltStack, to the PagerDuty platform! SaltStack is an open source configuration management and remote execution tool that allows you to manage tens of thousands of servers. With the latest PagerDuty integration, you can monitor failures, oversee changes to your … Continue reading

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Identify and Fix Problems Faster with Advanced Analytics

“True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information” – Winston Churchill IT Operations teams are awash in data – today’s technology has enabled us to capture millions of data points about what’s happening with our … Continue reading

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Get Notified Before You Go On-Call

In February, we launched On-Call Handoff Notifications so you never forget that you are on-call, missing an alert! By popular demand, we’ve tweaked this feature to let you decide when you want to be notified of your shift, up to … Continue reading

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Transparent, Real-Time Incident Customer Communication with

Outages happen. Any amount of downtime is unacceptable to customers, but providing honest, up-to-date information decreases backlash and creates a sense of trust that you’re on it. We’ve partnered with to help you streamline communication to your internal teams … Continue reading

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Saving the Rainforest One Alert at a Time

Update 6/25/2014: Rainforest Connection recently launched a crowd funding campaign. Visit their Kickstarter page to learn more or donate to their cause.  Every year ten of thousands of square miles of forests are being removed by illegal logging activities throughout … Continue reading

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Custom Alert Sounds Now Available for iOS and Android

Our new version of the iOS and Android mobile apps makes push notifications even better. We’ve seen the use of push notifications increase since we released our mobile app, but we’ve also heard that the notifications may sometimes be overlooked … Continue reading

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Custom Alert Sounds and Increased Reliability for Push Notifications

In our quest to bring better and more functionality to our iOS and Android mobile apps, we will soon be releasing a new version that should help you get the most out of your push notifications. Six months ago, we … Continue reading

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