Category Archives: Features

PagerDuty SMS Alerts Now Sent Via Short Code

PagerDuty’s number one priority is and will continue to be reliability. Unfortunately, reliability can be an issue with SMS messaging. However, our engineering teams have been working very hard to make sure that we provide the best possible deliverability on … Continue reading

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Getting to da Choppa! (aka: Customizing Your Android Notifications)

Being a fan of Ahhhnold’s meme-worthy performance in Predator, I acquired the Get to da Choppa soudbite as a ringtone on my Android. Then I thought, “would it not be cool if pagerduty notifed me with that?” With the release … Continue reading

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Announcing Google Reader Alerts

We understand how painful it can be when monitoring tools don’t work. Without reliable alerting and on-call scheduling, you’re bound to lose sleep, dollars or customers. Since launching PagerDuty, we’ve focused on building a product that provides a single dashboard … Continue reading

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Mobile site improvements

We take our hackdays pretty seriously at PagerDuty, and we’re excited that new features and write-ups are starting to trickle out from our most recent one. The first feature to make it into the product comes from our head of … Continue reading

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Turn on Maintenance. Go Exploring. Break Stuff.

Sometimes you just have to tinker. Experimentation, trial and error are all part and parcel of the learning experience, and the gateway to bigger and better things. Reed Richards didn’t get into the Negative Zone overnight, and he may have … Continue reading

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You Have The Power!

Getting excited about APIs can sometimes be a stretch. An API is not a piece of flair you can adorn across your chest, glistening and glowing in eternal splendor. Front-end customer facing features tend to bring more attention. They are … Continue reading

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New Reporting Feature: Who Ever Said Numbers Were Boring?

When we aren’t dealing with event storms and cloud outages, we’re working hard on improving our product for you. One such effort has been to let you use more of the wealth of information we store for your account. We … Continue reading

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Short emails for your pager

Our company literally grew out of our founders’ frustration at being on pager duty, where the person on-call would physically carry a pager — so pagers have always been floating around the PagerDuty universe. For a while now, we’ve had … Continue reading

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It’s Schedulin’ Time!

The new on-call scheduling tool is here. We migrated all accounts to it prior to the holiday break. Some of you have played with it. Some of you love it. Some of you don’t love it as much, but still … Continue reading

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With a little inline help from my friends

We are absolutely spoiled in terms the technical competence of our users, so sometimes it’s difficult for us to imagine that anyone would need help inside our product. But now, thanks to the work our support team has been doing … Continue reading

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