Category Archives: Features

Identify and Fix Problems Faster with Advanced Analytics

“True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information” - Winston Churchill IT Operations teams are awash in data – today’s technology has enabled us to capture millions of data points about what’s happening with our … Continue reading

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DIY Arduino YUN Integration for PagerDuty Alerts

Using a little code inspiration from the Gmail Lamp, Daniel Gentleman of Thoughtfix (@Thoughtfix) built an awesome PagerDuty Arduino integration by combining an Arduino YUN, a 3D printed sphere and Adafruit’s Neopixel Ring to create visual status check of his … Continue reading

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Chatting with PagerDuty’s API

Guest blog post from Simon Westlake is the Chief Technical Officer for Powercode, a complete CRM, OSS and billing system designed for ISPs. Powercode is in use by over two hundred ISPs around the globe. Since Powercode is used worldwide … Continue reading

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Coming Soon – Advanced Reporting

PagerDuty can help you gain insight into your Operations, helping you better manage and prevent incidents. With PagerDuty, you can streamline your incident response, manage on-call scheduling more efficiently, and soon – analyze & prevent incidents. Soon we’ll be launching Advanced … Continue reading

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Effective Start / End Practices for On-Call Scheduling

Since we launched on-call handoff notifications, lots of our customers have used them to be notified about their on-call responsibilities to make sure they never forget when they’re on-call. Over the years, we’ve seen a variety of on-call schedules and … Continue reading

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Get Notified Before You Go On-Call

In February, we launched On-Call Handoff Notifications so you never forget that you are on-call, missing an alert! By popular demand, we’ve tweaked this feature to let you decide when you want to be notified of your shift, up to … Continue reading

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Custom Alert Sounds Now Available for iOS and Android

Our new version of the iOS and Android mobile apps makes push notifications even better. We’ve seen the use of push notifications increase since we released our mobile app, but we’ve also heard that the notifications may sometimes be overlooked … Continue reading

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Custom Alert Sounds and Increased Reliability for Push Notifications

In our quest to bring better and more functionality to our iOS and Android mobile apps, we will soon be releasing a new version that should help you get the most out of your push notifications. Six months ago, we … Continue reading

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Triage PagerDuty Alerts Using Loggly

Guest blog post by Jason Skowronki, product manager at Loggly. Loggly is the world’s most popular cloud-based log management service with over 3,500 active customers and developers and system administrators troubleshoot problems, monitor system status, and proactively address issues with alerts. You’re … Continue reading

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How We Added Single Sign-On to PagerDuty

Since we’ve launched Single Sign-On we’ve received a lot of good feedback from our customers about having to remember one less password. While SSO doesn’t impact PagerDuty’s core operations performance management feature set, planning and implementing the new feature took … Continue reading

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