Category Archives: Features

October Hackday: iOS 8, Dev Docs ChatOps, and more

We love hackday here at PagerDuty – it’s a great opportunity for everyone at the company to work on projects they’re passionate about, get the creative juices flowing, and see how we can mix up the tools and technologies we … Continue reading

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Incident Status Change Notifications for Peace of Mind

Getting paged for an incident and rushing to your computer only to find that the incident was auto-resolved or acknowledged by another team member is incredibly frustrating. We’ve heard the feedback loud and clear, and we’ve recently released incident status … Continue reading

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A deep dive into how we built Advanced Analytics

Advanced Analytics was a big project for us – not only was it a big step toward helping operations teams improve their performance with actionable data, but it also presented a complex design and engineering challenge. Designing to Solve Problems … Continue reading

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Identify and Fix Problems Faster with Advanced Analytics

“True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information” – Winston Churchill IT Operations teams are awash in data – today’s technology has enabled us to capture millions of data points about what’s happening with our … Continue reading

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DIY Arduino YUN Integration for PagerDuty Alerts

Using a little code inspiration from the Gmail Lamp, Daniel Gentleman of Thoughtfix (@Thoughtfix) built an awesome PagerDuty Arduino integration by combining an Arduino YUN, a 3D printed sphere and Adafruit’s Neopixel Ring to create visual status check of his … Continue reading

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Chatting with PagerDuty’s API

Guest blog post from Simon Westlake is the Chief Technical Officer for Powercode, a complete CRM, OSS and billing system designed for ISPs. Powercode is in use by over two hundred ISPs around the globe. Since Powercode is used worldwide … Continue reading

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Coming Soon – Advanced Reporting

PagerDuty can help you gain insight into your Operations, helping you better manage and prevent incidents. With PagerDuty, you can streamline your incident response, manage on-call scheduling more efficiently, and soon – analyze & prevent incidents. Soon we’ll be launching Advanced … Continue reading

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Effective Start / End Practices for On-Call Scheduling

Since we launched on-call handoff notifications, lots of our customers have used them to be notified about their on-call responsibilities to make sure they never forget when they’re on-call. Over the years, we’ve seen a variety of on-call schedules and … Continue reading

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Get Notified Before You Go On-Call

In February, we launched On-Call Handoff Notifications so you never forget that you are on-call, missing an alert! By popular demand, we’ve tweaked this feature to let you decide when you want to be notified of your shift, up to … Continue reading

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Custom Alert Sounds Now Available for iOS and Android

Our new version of the iOS and Android mobile apps makes push notifications even better. We’ve seen the use of push notifications increase since we released our mobile app, but we’ve also heard that the notifications may sometimes be overlooked … Continue reading

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