Use a Combination of Alerting Methods for the Best Result

By Tony Albanese | In Features, Operations Performance

Tags effective alerting, IT alerting, On-call, on-call best practices, push notifications, sms alerts, voice alerts

Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting…

SMS Alerts: Because No One Likes 3AM Phone Calls

By Eric Sigler | In DevOps, Product

Tags effective alerting, features, sms alerts, text alerts

Text messaging (aka Short Message Service, SMS) is one of the original “killer apps” for mobile phones. According to Forrester, 6 billion text messages are…