Tag Archives: on-call best practices

Use a Combination of Alerting Methods for the Best Result

Monitoring tools offer a very limited way to get alerts. Usually, only by email. But nobody wants to sit in front of their inbox waiting for an email while they are on-call, just incase something happens. Through a series of … Continue reading

FacebookTwitterGoogle+
Posted in Best Practices, On-Call | Tagged , , , , , , | Leave a comment

Oh $#!+, I Forgot I Was On-Call

Okay, breathe. Everything is going to be okay! In a recent survey we conducted, we learned that over 80% of you have admitted you have forgotten that you were on call. It makes sense, you aren’t in the office and … Continue reading

FacebookTwitterGoogle+
Posted in On-Call | Tagged , , , | Leave a comment

Ensuring the Call Goes Out—Every Time

A few weeks ago I had the privilege of speaking at Surge 2012 in Baltimore, MD. The audience were of those whose focus was on better scaling their infrastructure to be prepared for the worse case scenario, as well as seeking … Continue reading

FacebookTwitterGoogle+
Posted in Best Practices, Events | Tagged , , , | Leave a comment