Effective Start / End Practices for On-Call Scheduling

By Kenneth Rose | In Best Practices & Insights, Features, Operations Performance

Tags Best Practices, on-call best practices, on-call handoff notifications, On-Call Scheduling

Since we launched on-call handoff notifications, lots of our customers have used them to be notified about their on-call responsibilities to make sure they never…

Hack Your On-Call Status with PagerDuty's API

By Clay Smith | In Features

Tags On-call, on-call handoff notifications, PagerDuty API, PagerDuty Tips

Knowing your on-call status is more important than knowing if it’s raining outside. Unlike dealing with the drizzle that’s passed over San Francisco recently, if…

Stop Forgetting You're On-Call with Handoff Notifications

By Kenneth Rose | In Announcements, Features

Tags handoff notifications, new features, on-call handoff notifications, PagerDuty Feature

79% of on-calls admit to forgetting about their shifts. Instead you receive a critical alert that needs your attention, but you are far from mentally…