Live Call Routing: The Fastest Way to Reach an On-Call Staff

By Nisha Prajapati | In Alerting, Customer Service, DevOps, Digital Operations, Engineering, Incident Management & Response, Incident Management Best Practices, ITOps, ITOps & Modern Ops, Modern Incident Response, On-Call Life, Product, Use Cases & Solutions, Webinar

Tags Incident Management, incident response, LCR, live call routing, on call operations, On-call, on-call life, reduce mtta, reduce mttr

Birth of the Angry Bear Ringtone

By Anton Van Oosbree | In Product

Tags mobile, mobile app, On-call, on-call life, ringtones

Do Poke the Bear Did you know ringtones in the PagerDuty mobile app are one of the most-requested features customers contact us about? And have…

It Came From Below

By Kelsey Shannahan | In On-Call Life

Tags halloween, Incident Management, on-call life, Slack, Slack integration

Kelsey Shannahan is a Senior Developer at a leading healthcare IT company in Columbus, Ohio. She is passionate about Elixir, her three cats, and Eldritch…

The State of Operations Health in the World of DevOps

By Ophir Ronen | In HumanOps, On-Call Life, Operations Health

Tags DORA, OHMS, on-call life, operations health, operations health score

At PagerDuty, we believe the best way to truly understand the health of your employees is to leverage the real-time human data that is already…