| In ITOps
In IT, teams are responsible for maintaining a vast number of what are known as IT assets. IT assets include just about every tangible and…
| In ITOps, Monitoring
The efficacy of detecting and proactively preventing downtime often hinges on how far your visibility expands across your IT environment and how up to date…
| In ITOps, ITOps & Modern Ops
As a broad umbrella term, IT Operations, or “ITOps” as it’s commonly known, is a term generally covering an organization’s IT workforce outside of software…
In securing the modern threat landscape, many organizations turn to Security Information and Event Management (SIEM) as their best practices solution for aggregating and analyzing…
| In Engineering
Chaos testing was created just over ten years ago thanks to the same company that gave us Tiger King and The Queen’s Gambit—Netflix. In 2010,…
After the unfortunate Commonwealth Bank of Australia outage last week, the powerful Payment Systems Board—whose members include the chairs of the RBA and APRA –…
| In Reliability
On June 3rd and 4th, PagerDuty’s Notification Pipeline suffered two large SEV-1 outages. On the 3rd, the outage resulted in a period of poor performance…
| In Reliability
On April 14th, PagerDuty suffered an outage that affected customers on both the mobile and web applications. During the period of the outage, customers may…
| In Reliability
On March 25th, PagerDuty suffered intermittent service degradation over a three hour span, which affected our customers in a variety of ways. During the service…
| In Reliability
At PagerDuty, our customers rely on us to be highly-available and reliable when their infrastructure may not be. Unfortunately, sometimes bugs may surface in our…
| In Reliability
At PagerDuty we offer transparency of any outage that negatively impacts PagerDuty customers. We are proud of PagerDuty’s superior reliability, but occasionally we may have…
At PagerDuty we’ve invested in superior reliability of our service. We strive for 100% uptime to ensure that any events detected by your monitoring tools…
| In Reliability
On Dec 11th, PagerDuty suffered an outage which affected a subset of customers and blocked access to all pagerduty.com addresses. First off, we deeply apologize…
| In Reliability
At PagerDuty, we usually get a front seat to anything that’s wrong with the internet. Last weekend, a derecho storm took out 7% of AWS…
| In Reliability
On the evening of Friday, June 29th, Amazon Web Services (AWS) experienced a major outage at its North Virginia location due to a loss of…