It’s pretty well known that we live in a connected, always-on world where seconds matter when it comes to customer happiness. There are smaller incident…

| In DevOps, ITOps & Modern Ops

Achieving scale — that is, the ability to meet application demand at any level — is essential if you want your business and user base…

| In Announcements, Operations Performance

Update 6/25/2014: Rainforest Connection recently launched a crowd funding campaign. Every year ten of thousands of square miles of forests are being removed by illegal…

| In Reliability

A few weeks ago I had the privilege of speaking at Surge 2012 in Baltimore, MD. The audience were of those whose focus was on better…