Sep 27, 2022
| In AIOps, Alerting, Announcements, Automation, Customer Service, Customers, DevOps, Digital Transformation, Downtime, Engineering, Event Management, Events, Features, Incident Management & Response, Incident Management Best Practices, ITOps, ITOps & Modern Ops, Modern Incident Response, News & Announcements, On-Call Life, Operations Health, Operations Performance, Process Automation, Product, Reliability, Response Orchestration, Tech Talk, The PagerDuty Operations Cloud, Webinar
Jun 25, 2014
| In Announcements, Partnerships
Outages happen. Any amount of downtime is unacceptable to customers, but providing honest, up-to-date information decreases backlash and creates a sense of trust that you’re…