Easily Manage Your Team with PagerDuty’s New User Role
As your team grows, the responsibility of your individual teams members become highly specialized. More team members also results in an increased difficulty for managing your teams. That’s why we’ve taken our first step to provide more robust user permissions in PagerDuty.
PagerDuty’s latest user role, Limited User, will give you more control over what each of your team members has access to. This makes sure that only those authorized to make changes to on-call schedules and services within your account can do so.
You can check PagerDuty’s user level permission in the chart below:
PagerDuty User Permissions
| Owners | Admins | Users | Limited | |
| Update billing information | Yes | |||
| Add/remove users | Yes | Yes | ||
| Create, edit and delete services | Yes | Yes | Yes | |
| Create and edit on-call schedules | Yes | Yes | Yes | |
| Create overrides | Yes | Yes | Yes | Yes |
| Trigger, acknowledge, resolve incidents | Yes | Yes | Yes | Yes |
To invite a new team member and make them a limited user simply navigate to the Users Tab, input the team member’s information and select “limited user” from the role drop down menu. You may also update a current user’s setting from the Users Tab. For more information visit our knowledge base.
Have questions about our new permissions? Shoot us an email at support@pagerduty.com.